CUSTOMER SUCCESS STORY

Gokul Handloom Gets Super Comfy with PingPong Global Payments

Initially, the business operated as a traditional offline retail and export in home furnishings, focusing on bed linens. All business efforts were entirely offline until only a few years ago. When Amazon launched in the United States, Mr. Kishan Khatri jumped at the opportunity to reach customers via eCommerce.

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Flawless Customer Service

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Save Money

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Pay VAT/Local Taxes

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HOW IT STARTED

Initially, the business operated as a traditional offline retail and export in home furnishings, focusing on bed linens. All business efforts were entirely offline until only a few years ago. When Amazon launched in the United States, Mr. Kishan Khatri jumped at the opportunity to reach customers via eCommerce.

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“We have saved significant amounts of money using PingPong to process our international transactions. We are also happy to share that their interface is so simple and easy to use that I can now manage my stores on all marketplaces through a single interface.”

– Mr. Kishan Khatri, Owner, Gokul Handloom

HOW IT’S GOING

Alas, the Gokul Handloom brand was born. Today after having sold thousands of products to US-based customers via Amazon.com, Mr. Kishan Khatri says the risk was more than worth it.

Gokul Handloom continues to obsess over its products’ quality, ensuring the highest standards materials - from bed linens and tapestries to kitchen linens. They’re on a mission is to innovate design, colorways, and patterns to reinvent ourselves for our customers based on consumer demand.

Gokul Handloom established a rapport with customers in the US, and plans to earn the same reputation in other marketplaces in the UK and Europe.

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“As our Amazon Global selling business expanded, we needed a partner who could help us with our international payments while driving cost-efficiency in our eCommerce value chain. The joy of discovering a payments partner like PingPong who could provide the business with the best industry rates is indescribable.”

– Mr. Kishan Khatri, Owner, Gokul Handloom
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“PingPong’s fully integrated VAT payment feature is another bonus. The feature eliminates the need for sending separate emails for making VAT payments. We can simply schedule and make VAT payments from within the portal.”

– Mr. Kishan Khatri, Owner, Gokul Handloom