CUSTOMER SUCCESS STORY
Long Term Client Settles into Success with PingPong Payment Solutions
It’s in our nature at PingPong to go out of our way to provide support and assistance to our customers the same way they would their customers.
CASE STUDY
Long time PingPong client, Mr. Krishna Murari Ishwar, founded RajLinen in 2015. His journey began four years prior, with just two sewing machines and limited other resources.Transparent CostsSave Loads of Money
Transparent Costs
Save Loads of Money
Stellar Customer Support
While his first days in business were not easy, hard work, dedication, and family and friends’ support enabled him to master the marketplace. He’s never forgotten the role PingPong played - and continues to play - in supporting his company’s success:
We have been associated with PingPong for quite some time now. The PingPong team is very accommodating, which helps us run business more easily. They are always available and ready to help.
– Mr. Krishna Murari, Owner, Mahaveer Cotton Corp
Money transfers are quick and the costs associated are also very competitive.
– Mr. Krishna Murari, Owner Mahaveer Cotton
Mr. Krishna Murari Ishwar began selling sheet sets on the Amazon marketplace. Initially, understanding US customers’ needs and providing them with appropriate solutions was a challenging task. As the business grew and gained rapport with customers, the company needed business and payment solutions they could rely on. PingPong didn’t let them down:
New Marketplace Expansion
After gaining a ton of Amazon traction, the company decided to expand to new marketplaces.
Wayfair, one of the largest platforms for Home & Décor, presented huge growth potential, as Mr. Krishna Murari manufactures bedsheets. The customer support team at PingPong liaisons with the team at Wayfair USA team to help Indian sellers like Mr. Krishna Murari grow. PingPong was able to help the company achieve a smooth, seamless onboarding on the Wayfair marketplace. Now, the business regularly offers it’s bedsheets to Wayfair customers.
CASE STUDY
Now, RajLinen facilitates job opportunities for more than 300 people. The company manufactures more than 30 different products - selling them on various eCommerce platforms across the globe. And with PingPong’s support, RajLinen is able to keep employees and customers around the world happy, as they steadily grow the business.
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