To download the document from PingPong, please follow these steps:

1. Sign in to your PingPong account, click on “Global Accounts” under Receivable tab.
2. Please click on a specific account. Once you are in the detailed page you will find the option "Apply for a Welcome Letter" / “Transaction Details” at the right side of the page.

3. Provide your information and confirm it, then click "SUBMIT".

4. In about 10 minutes, you should will receive an email at the email address associated with your PingPong account, with the applied file attached.

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