Help Center  >  Receive Payments  >  What if the payment shows returned, but I don’t receive it?

What if the payment shows returned, but I don’t receive it?

Depending on the transaction type, the refund may take approximately 15-20 working days to be credited back to the original source. The processing time could be further extended in case of bank holidays or if the refund is routed through an intermediary bank.

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